2022-04-202022-04-202022-04-202022-01-11AGUIAR, Laís Yasmin Melo de. Os benefícios da gestão da qualidade total. 2022, 62 f. (Graduação em Engenharia Mecânica) – Instituto Federal de Educação, Ciência e Tecnologia do Amazonas, Campus Manaus Centro, Manaus, 2022.http://repositorio.ifam.edu.br/jspui/handle/4321/765The business market is updated constantly and in recent years competitiveness in the productive scene has pushed companies to take new stances. One of these stances is to turn quality into a field that goes beyond the specific professionals of this area, thus, management focused on this principle This study therefore approaches the Total Quality Management, its fundamentals, history, main concepts, indispensable tools, its relation with the increase of general productivity, how well grounded are the changes arising from this new look for a company, the Manaus Industrial Hub (PIM) as focus of our study and finally what benefits are observed inside of it.Acesso AbertoEngenharia mecânicaGestãoQualidadeProdutividadeCNPQ::ENGENHARIAS::ENGENHARIA MECANICATrabalho de Conclusão de Curso